Roundtable: Top Permitting & Licensing Challenges IT & Business Leaders Are Solving

A conversation with the cities of San Bernardino and Oakland on what it takes to make permitting better for constituents and the back office

Event Details: Tuesday, June 9 | 10:00 a.m. PT

Working in permitting and licensing can feel like solving problems in a vacuum, especially when you don’t have visibility into how other cities are dealing with the same issues.

That’s why we’re bringing together Cory Hodges, Assistant to the City Manager at the City of San Bernardino, and Michelle NewRingeisen, Strategy and Business Operations at the City of Oakland, for an honest roundtable on what it actually takes to modernize permitting for both constituents and the back office.

• Cory's team is mid-implementation: moving to more modern systems, onboarding departments onto a shared platform, and learning in real time from staff and resident feedback as business licensing goes live and public works rolls out.

• Michelle's team is taking a strategic approach to how Oakland manages permitting citywide. The city already had a strong system in place, and now she's focused on making it more coordinated across departments, with stronger governance and a clearer way to prioritize the efforts that will have the biggest impact.

Most webinars wait until the project is done to tell you what worked. For this one, we're bringing together two leaders who are still in the middle of it to share what they're learning, what they're adjusting, and what they wish they'd known earlier.

They’ll discuss:

• How to align departments when everyone's used to doing things their own way

• Their processes for making decisions when priorities shift and new work keeps coming

• How they’re approaching governance and structure to manage the work long-term

• Honest lessons they’ve learned and advice they have for teams in similar situations

Save your spot below.