Water ManagementTrueBill: Utility Billing
Optimize utility billing by automating processes, improving accuracy, and providing customers with a robust array of self-service options.
TrueBill: Utility Billing
Features & Benefits
All of your CIS/Utility Billing processes in a configurable, browser-based solution to simplify work, streamline workflows, improve productivity, and boost citizen satisfaction.
TrueBill allows you to work more efficiently within your parameters, so you can say “Good-bye” to endless workarounds, dozens of open screens, and redundant data entry to perform tasks and access information. TrueBill is scalable and integrates seamlessly with most leading financial and asset management systems to optimize your efficiency.
Our leading-edge solution was developed on the latest platforms to ensure you are operating at the forefront of proven technology. The result is the functionality you need to operate optimally, the flexibility to adapt to changes as needed, and robust support.
Customer Billing
Automatically generate itemized customer bills with a breakdown of current and historical usage, fees, rates and tiers, meter read and billing dates, and more.
Accounts receivable
Automatically route payments, charges, credits, transfers, and deposits into agency-defined revenue, cash, and expense account structures.
Debt management
Manage delinquent accounts to create collection processes and apply associated fees, and generate service orders for service shut off.
Service orders
Accept and manage a full range of service orders, access associated data, and attach to accounts.
Central cash management
Secure, real-time payment processing and receipt printing, with full audit trail reporting and optional interfaces to cash drawers.
Meter management
Import and review meter readings, including usage statistics such as high/low usage, rollovers, and unexpected usage, and issue service orders as warranted.
Backflow prevention
Track and record backflow prevention device inspections.
Water allocations and use tiers
Support water conservation requirements with assigned rate tier management.
Customer portal
Equip customers to access account information and submit service requests online 24/7.
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