Webinar: The Avondale Effect: How Business Process Review Drives Real Change

Join us for a practical, live interview + Q&A with Abby Schultz (City of Avondale), moderated by Brian Weber (GovPath CRO). You’ll hear how Avondale turned a Business Process Review (BPR) into a trackable roadmap and then executed it using Managed Services and Professional Services to deliver measurable improvements.

Webinar: The Avondale Effect: How Business Process Review Drives Real Change
Date: February 19, 2026

Time: 8:30am PST/11:30am EST

Duration: 1 hour

What you’ll learn

How Avondale’s BPR surfaced the real issues, engaged every department, and produced an actionable, prioritized, trackable roadmap for leadership and end users.
Where Managed Services maintained solution integrity without pulling staff off day jobs and where Professional Services tackled larger efforts.
Practical steps to improve citizen and staff satisfaction without a massive rip‑and‑replace.
Results: stronger engagement with citizens, higher staff satisfaction and system comprehension, stronger cross‑department collaboration, and better efficiency.

Webinar: The Avondale Effect: How Business Process Review Drives Real Change
Date: February 19, 2026

Time: 8:30am PST/11:30am EST

Duration: 1 hour

What you’ll learn

How Avondale’s BPR surfaced the real issues, engaged every department, and produced an actionable, prioritized, trackable roadmap for leadership and end users.
Where Managed Services maintained solution integrity without pulling staff off day jobs and where Professional Services tackled larger efforts.
Practical steps to improve citizen and staff satisfaction without a massive rip‑and‑replace.
Results: stronger engagement with citizens, higher staff satisfaction and system comprehension, stronger cross‑department collaboration, and better efficiency.